While many guests praise the location, staff, and rooftop amenities, recurring issues with mold in bathrooms, significant noise from traffic and trains, and one serious allegation of deposit fraud prevent a confident recommendation. The hotel appears to need maintenance updates and better soundproofing to match its 5-star aspirations.
🚩 Red Flags
“This stay would have perfect is the hotel had refunded the 'deposit' they demanded off me upon arrival. I have contacted them and booking.com and received nothing. The hotel even stated they would refund it, and they haven't. Lies and usual scam”
“Huge chunk of black mold inside one of the bath towels”
“The shower curtain was discolored and with mold or black spotting. It could really do with replacing”
“Mould round bathroom fittings”
“One side of the hotel faces the railway tracks and metro and the other side is the highway. Both are extremely noisy and a complete chaos”
“The noisy street below the hotel and the French windows of the room that don't seem to close well and are not double glazed. Street noise never ceases”
“No sound insulation in rooms. Other guests slamming doors and talking loudly outside the door were very disruptive”
“The walls are thin, so you can always hear people in the hallway and doors slamming”
“Traffic Noise and people or guests are so loud at night”