This Kyoto apartment hotel offers an excellent central location near Shijo station, but suffers from inconsistent cleanliness standards and space constraints. While many guests praise the convenient location and basic amenities, recurring reports of dirty carpets, dusty surfaces, and sewage odors from kitchen drains raise concerns. Recent pest sightings (cockroaches) and moldy smells in some units are particularly troubling. The space is genuinely too cramped for the advertised 4-person capacity, with beds pushed against walls making access difficult.
🚩 Red Flags
“The next day when we went out, a huge cockroach crawled out of the room! This is no longer something that can be described as 'unsanitary', but completely disgusting and collapsed”
“Extremely disappointed! A moldy smell hit the nose when we opened the door, and the quilt also had a moldy smell. The kitchen drain pipe emitted a pungent stench all night”
“Room was not clean. A lot of marks on the carpet, doors, walls, and also dust on shelfs and windows”
“We were very disappointed by the state of cleanliness of the apartment, far from the standards that one can expect in Japan. Dust was present on the furniture and on the floor, the carpet was stained in several places”
“The place isnt very clean. Stained carpets and drapes, scuffed walls and dusty spots”
“The cleaning had not been done correctly a little everywhere in the apartment. the fridge was not impeccable”
“The cleanliness could be better, especially the bathrooms”
“The cleanliness was not up to par... toilet and bathroom doors dirty, dirty carpet, uncomfortable bedding. Smell of closed and humid!”
“Not as clean as I would like”
“Cleaning not perfect, dust on the fridge”
“Also there is a strong smell of incense in the room (and in the lobby)”
“There was still a smell of sewage coming from the kitchen sink”
“Smell of sewage coming from kitchen sink upon arrival”
“The kitchen drainage pipe was really smelly. Perhaps this is a normal thing in Kyoto?”
“For me this is not a 4 peoples room, but much more a 2 peoples room. They should remove one bed”
“A very very small room, in the photo the room seems twice as big. Either you or your suitcase”
“It was too small for 4 people and the suitcases”
“We booked 5 people but there was hardly enough room for four”
“The apartment is not for 4, the double beds are stuck together, lack of space to open the suitcases well, it is small for 4 adults”
“Apartment was very small, not really suitable for a family of 4”