While the property is clean and modern, the soundproofing is practically non-existent - you'll hear every conversation, phone call, and movement from neighboring rooms. The location is also quite far from Bergamo's center, requiring a car or lengthy bus journey.
🚩 Red Flags
“Against 4:00 in the morning the party guests began climbing over the balconies and breaking into other guests' rooms - even into our room! There was no security whatsoever, and staff was nowhere to be found.”
“The doors are normal doors that could be knocked down at any moment.”
“The walls are paper sheets, we heard everything, a continuous coming and going of people entering for sex, terrifying”
“The insulation to room 202 was extremely poor. The lady in the next room was on the phone until 02:20. YOU COULD HEAR EVERY word.”
“The sound insulation could be improved — noise from the neighboring room affected the quality of my sleep.”
“Without a car, very difficult transportation to the city. Very noisy place by the highway.”
“The residence is quite out of the way in a neighborhood without particular interest. Suitable for one night only.”
“To the old town you walk about an hour.”
“Days before our arrival we tried to contact them through Booking platform messages and it was impossible, we only managed to contact by calling by phone. After arranging arrival time for luggage delivery, when we arrived, there was no one to receive us and they didn't answer WhatsApp, calls, or Booking customer service, we waited an hour and a half on the street with suitcases”
“There's a reception that says it's open until 22 but I rang two or three times and no one ever answered. One day at 10 I call the bb number because no one answered at reception, a girl answers who seemed like she had just woken up telling me she arrives at the office at 10:30.”
“Missing a cooktop (that was the reason I booked here). The room I stayed in was on the ground floor with bars on the windows that were uncomfortable to open (feels like being in prison!)”
“No kitchen, so more like a hotel room an ensuite hotel room. Not directly on a bus route, but over the foot bridge and a sub 10min walk and you've got loads of bus options.”