
Best Western Gateway To The Keys - Florida City, Homestead, Everglades
Florida, US
View on Booking.comMultiple guests have encountered live cockroaches in rooms, including on beds and bathroom fixtures. Combined with reports of bed bugs, mould, and poor cleanliness standards, this property poses serious health risks.
🚩 Red Flags
“Property had bed bugs in couch and on both beds we have video and pictures me and my family had to pack and find another room in the middle of the night”
“We left 2 hours after checkin and booked other hotel nearby. Because it smells of mould, the hotel is in not safe area, rooms are very old.”
“The bathroom ceiling had mold, the tub was stained with dirt, which would definitely come off with some bleach and scrubbing.”
“Around bath tub wall has mold, under the bed has trash in there. Need to improve cleanliness”
“The refrigerator had a live cockroach on the seal and the overall cleanliness of the room was far below expectations.”
“Cockroaches in the room. We had to move to sleep in our car.”
“I found 2 roaches on my last day packing prior to checking out. One on the dresser and the other on the bed! Made me wonder if there were crawling on me while sleeping.”
“Strong smell of cleaning chemicals as you enter the room.I would prefer something more gentle”
“The room instantly smelled of bleach/mop water. Very unpleasant smell.”
“Strong, unidentifiable smell (maybe cleaning solution but quiet unpleasant)”
“The a/c unit in the room makes to much noise I wasn't able to sleep”
“airconditioning was unbelievable loud but you have to use it as windows are not to open. Noise is approximately 50-60db!”
“Very noisy air conditioning.”