The hotel suffers from severe soundproofing failures that make peaceful sleep nearly impossible, with guests consistently reporting noise from corridors, elevators, and street traffic. Combined with persistent water pressure problems and declining cleanliness standards, these issues create an unacceptable stay experience.
🚩 Red Flags
“Some of the rooms have mouldy smell. Maybe I'm too sensitive, after they showed me 4 rooms I bought some Air Freshener”
“Water drainage in the room is bad. Musty smell in room”
“It smelled like perfume spray and mold”
“Door sealing is non-existent. You hear every elevator bell, every word and every door opening and closing in the hallway and we were furthest from the elevator. They should remove the doors so it doesn't thunder anymore.”
“Poor soundproofing, I can hear neighbors”
“Room soundproofing is quite poor, you can hear voices outside and door opening and closing sounds”
“Water pressure like dog piss. And very unstable temperature”
“Very weak shower”
“Water pressure constantly dropped so water became warm and cold again”
“On the first day, staff forgot to clean the room. We stayed for nine nights, and for remaining eight nights room was still not cleaned properly. Trash like masks and patches beside bed was pushed under bed for several days.”
“Hygiene and cleaning of rooms is really bad, so that there are still many hairs and stains in bathroom, bed and on all tables during check-in”
“More attention should definitely be paid to cleanliness. Room felt quite worn and heavily used. There were damaged decorations and furniture, white stains on couch, built-up dirt in some areas”
“Chinese guests refused to abide by rule of non smoking. Our room smelt of smoke. The whole floor smelt of cigarette smoke. We complained immediately and staff tried their best to assist”
“Smell of cigarettes on the floor even though there are no smoking signs throughout the hotel”