This student accommodation masquerades as a hotel but delivers substandard conditions. Multiple recent reports confirm dirty bedding with hair, broken mattresses with exposed springs, and unsanitary bathrooms with mold and sewage smells. While the location near tram stops is convenient, the hygiene and comfort issues make this unsuitable for paying guests expecting basic cleanliness standards.
🚩 Red Flags
“The first room I got was not cleaned and had dirty bed linen. I got a new room, which was cleaned, but poorly. The bed had wrinkly pillowcases with lot´s of hair on them, there were also hair on the bed sheet.”
“My bedding and towels were full of long dark hair. Ask them many times if they could just provide me with fresh ones, but they were just making excuses that they are sorry for the inconvenience.”
“There was blood on my curtain. The room stunk. There was blood outside the elevator on my floor.”
“A dirty shower full of female hair.”
“I found black smooth hair even though I myself am blonde.”
“The sheets didn't seem completely clean.”
“Everything dirty, without cleaning during the day, the bed mattress horrible and narrow. With an old, dirty blanket and not sure if it had a cover.”
“The room was quite poorly cleaned when I arrived. Dust and debris in the corners and surfaces such as the desk were not wiped down.”
“The last night my bed broke down in the middle of the night - when I moved the madrass to see what had happened, I saw that the bed was made out of boards laying loose on small cupboard frames, and that one of the frames was worn down so the board where my head was had just fallen through.”
“The mattress springs are totally sticking out, so it must be a very old mattress. Sleeping therefore very uncomfortable.”
“You lie directly on the metal springs on the mattress.”
“The bed mattress is very low, and you can feel all the springs pressing into your back.”
“The mattress was completely unusable, absolutely old with lumps and springs everywhere. No joke, I went to decathlon buy a camping mattress to use instead.”
“The beds are dreadful… not just terrible mattresses but the bed units were really really squeaky… impossible to turn over quietly.”
“Bed was so comfortable you might as well have slept on the floor.”
“The mattresses very terrible very thin and spings very fully compressed once in bed. Could feel them through everything.”
“Bed mattress non-existent as extremely thin.”
“The mattress was very soft and uncomfortable. The bed made a sound with every movement, which caused frequent waking up.”
“There was mould in the shower and in the sink. There were pee stains on the toilet seat that wouldn't come off.”
“The bathroom drains were smelly, there was no toilet brush or soap to wash your hands making simple hygiene difficult.”
“The toilet smelled of urine. They could not send a cleaner in the 9 days period where i was staying there. Although they were notified multiple times from day one.”
“Shower was blocked and the water was stagnant because they don't clean it properly (I bought bleach and cleaned the bathroom).”
“The bathroom was not clean. Our shower got clogged after the first use.”
“Our room was dirty and had a clogged toilet.”
“The toilet did not flush properly. There was no bin in the bathroom.”
“Shower was moldy.”
“From the shower comes sewer smell.”
“Toilet smelled as if the waste pipe wasn't properly sealed under the toilet.”
“Extremely dirty rooms. Prepare to bring your own cleaning products to clean the place.”
“Room was dirty when I checked in, I bought wipes to clean everything including the floor.”
“The room was quite poorly cleaned when I arrived. Dust and debris in the corners and surfaces such as the desk were not wiped down.”
“Room was dusty, poorly finished, there were cob webs and spiders in the corner of the room.”
“The room during the stay was never cleaned and towels and sheets were not changed.”
“The room was very dirty. Women's hair was on the floor even though the cleaning had apparently just been done.”
“Room not cleaned, completely dusty with fluff scattered everywhere.”
“It was very dirty when we arrived, it was obvious when we threw our shoes and saw the socks after a few minutes were completely fluffy with dust.”
“There was dust on the furniture.”
“The room was pretty dirty.”