The hotel consistently misleads families about room capacity, selling 4-person rooms with only one bed and unusable sofas. This appears to be a deliberate practice rather than isolated incidents, making it unsuitable for family stays.
🚩 Red Flags
“We ordered a room for 4 people - 2 adults + 2 children aged 10 and 11. On site it turned out that the room has only one bed and either we order an extra bed or everyone will sleep in one medium-sized bed. The sofa in the room was not convertible and was small.”
“We recently stayed at this establishment after booking two rooms for our family of 8 people (4 adults and 4 children). To our great disappointment, the assigned rooms absolutely did not correspond to our needs: each had only a double bed and a small non-convertible sofa.”
“The listing mentioned that the room can accommodate three people (two adults and a child), but the bed was much smaller than we expected. Because of this, my husband often had to sleep on the couch.”
“not much light, gym broken, bath kept leaking water to floor and window mould”
“Bed sizes are very small, two persons hardly fit if they have quite normal size and weight.”
“The bed is quite small for tall adults. Either increasing the bed size or providing a sofa bed as an alternative would make the stay more comfortable.”
“Location is very good, however, room 402 faced the main road, and traffic noise was loud until midnight, soundproofing measures needed.”
“The location is very central so be prepared for lots of traffic noise.”
“The hotel has a serious problem in its hot water system. It takes at least 5 minutes for hot water to start coming out of its shower and then it lasts only 2-3 minutes and gets cold again.”
“Hot water supply not stable, washing bath will be intermittent, after interruption need to wait a few minutes to have hot water.”
“Room indoor lighting is somewhat dim.”
“The accommodation location is very convenient, but the room lighting is a bit dark.”