This student accommodation masquerading as a hotel has serious systemic issues that make it unsuitable for guests. Multiple recent reports confirm dirty rooms with hair, stains, and even toenails in beds, alongside broken air conditioning causing rooms to reach 28°C+ with no relief. Water outages affecting entire stays and constant door slamming from poor soundproofing create an environment where basic comfort and hygiene are impossible. With 1,749 total reviews providing substantial evidence of these persistent problems, this property fails to meet minimum hospitality standards.
🚩 Red Flags
“We had no water for the entire trip so we couldn't shower at any point at all.”
“One of the nights we arrived after being out all day and there was no water in the room. Unable to shower or brush teeth, I called reception. One of the staff answered and simply said that's it, we have no water.”
“There was no water at night, this was fixed in the middle of the night. Then there was no water in the next morning. Hence I could not shower and wasn't able to use the toilet during these times”
“No hot water for 3 of 4 nights. Ended up taking a cold shower the day I left”
“My sink was plugged for all 4 days of my stay and couldn't use it. Told staff who did nothing except make excuses.”
“The bathroom sink was clogged and was not repaired during the length of our stay.”
“A sink was clogged for more than a day making one of the rooms unusable”
“Room temperature over 28. Even if open the window, also over26.5 and very loudly.”
“Air conditioning didn't work. Left at 5am as couldn't bear the heat in the room”
“The rooms were extremely warm and the thermostat did not work. It was almost impossible to sleep with the heat.”
“Room was overly hot, air conditioning didn't work, window didn't open properly”
“The heat was very bad the thermostat in the room wouldn't work and the window would only open to a certain point it was very very warm”
“It was far too hot in the rooms and the building extremely uncomfortable when sleeping due to the temperature. We got one of the fans but it made no difference at all”
“Was too hot to sleep at night”
“Bedrooms were very warm”
“Our stay was during June, the room was at 29°C, and they did not have any air conditioner/ceiling fan to cool it down”
“26 degrees in the room day and night”
“All night long, doors were slamming so loudly that I literally jumped in bed every time. Then there was some sort of scandal in the hallway. It was awful. A completely sleepless night”
“The walls are thin, so you'll hear everything from the corridor and neighboring rooms. Basic facilities are lacking”
“Doors automatically slam and you can't get a good nights sleep with the noise everywhere and the tiny uncomfortable bed.”
“Poor soundproofing of rooms because they have automatic doors that slam when closing and the rooms are arranged in corridors with a control airlock that also slams”
“I'd hate to actually be a student there and have to put up with the amazingly loud way every door clangs shut”
“The noise at night was unbearable.”
“We had to witness some relationship problems of the neighbours for at least an hour in the middle of the night.”
“Walls very thin.”
“Room was very dirty when I got it, a lot of hair and body hair and dust everywhere. There was even some paper on the floor which proves it was not cleaned at all. Also the toilet wasn't flushed.”
“The bed was not clean the pillow smell of sweat the lift broke down the towels were dirty and smelt they wasn't clean”
“We found a toe nail in our bed, very disgusting.”
“Lack of cleanliness (foreign hair on the bed and in the bathroom, hallway was probably not cleaned regularly)”
“Room was not clean, there was dust all over the place and even a spider web on the ceiling.”
“Dirty, we had to ask for utensils to clean the room ourselves. The sheets we had to ask for a change, they were dirty and with hair.”
“The room was a mess and had the person before pubs on the shower floor and walls. Not only that but there was someone's clothes left in the wardrobe.”
“Blankets and pillows had stains, hair, toilet shower had mold in corners, sink tap had toothpaste stains.”
“The room, for the entire stay, was never organized and cleaned. Trash bin never emptied in 5 days.”
“Hygiene was nowhere to be found. Bathroom stank of urine. I asked to have it cleaned and ultimately it still stank of urine afterwards.”