DoubleTree by Hilton Bangkok Ploenchit

DoubleTree by Hilton Bangkok Ploenchit

Bangkok Province, Thailand

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Do Not Stay
Ventilation system moisture problems
25%
Low confidence.
Based on 190 detailed reviews.
Score-only reviews are excluded.

Multiple guests report damp, musty smells from the ventilation system that made rooms uninhabitable. Combined with noise issues and aging infrastructure, this creates an uncomfortable stay experience.

🚩 Red Flags

Ventilation system moisture/damp smell
critical
Mentioned 3 times, last 5 months ago
The ventilation system needs to be cleaned or replaced, there was a damp/moisture smell coming from it in every room

The ventilation system needs to be cleaned or replaced, there was a damp/moisture smell coming from it in every room, that's why we had to check-out early and move to another hotel.

5 months ago·Romania·Score: 1/10

The room had a musty smell and it did not go away in my two nights stay. Asked for a room change but unfortunately it was not available

3 months ago·Singapore·Score: 7/10

The room was not clean and had a smell

10 months ago·Saudi Arabia·Score: 1/10
Toilet flushing problems
high
Mentioned 2 times, last 2 months ago
The toilet doesn't flush well — I need to flush at least twice

The toilet doesn't flush well — I need to flush at least twice to make sure the waste goes down.

2 months ago·Singapore·Score: 8/10

The bathroom and water leakage outside

2 months ago·Saudi Arabia·Score: 6/10
Highway noise and poor soundproofing
high
Mentioned 8 times, last 3 months ago
Noise from highway

Huge noise from the Aircon. Noise from the main highway, windows were not noise-proof.

3 months ago·India·Score: 5/10

The rooms are a bit noisy. The soundproofing could be better. We could not sleep because of the noise from the guests upstairs.

5 months ago·Turkey·Score: 6/10

The rooms are very poorly insulated, you can hear the comings and goings of neighbors

3 months ago·France·Score: 8/10
Breakfast overcrowding and seating shortage
high
Mentioned 5 times, last 3 months ago
Breakfast was quite disappointing. It was overcrowded every morning

Breakfast was quite disappointing. It was overcrowded every morning, and there didn't seem to be enough staff to handle the number of guests, which made the whole experience feel chaotic.

3 months ago·United Kingdom·Score: 5/10

The breakfast area is small and there is not enough seating for everyone. Apparently, you need to reserve a breakfast table one day before, but we were not informed about this during check in.

5 months ago·Turkey·Score: 6/10
Aging rooms and maintenance issues
high
Mentioned 6 times, last 4 months ago
The hotel is a bit old and a good maintenance would be required

We got a room that was not renovated, except the wooden furniture was touched up with paint, the mattresses are sagged so very old, for me an absolute cheek for this price of about 125 Euro.

4 months ago·Germany·Score: 1/10

The hotel is a bit old and a good maintenance would be required.

2 months ago·Switzerland·Score: 8/10

The room needed a thorough cleaning.

5 months ago·Netherlands·Score: 7/10
Billing disputes and deposit issues
high
Mentioned 4 times, last 10 months ago
We had bought precious items but we discovered that half of them went missing

At checkout they added things we didn't take and said the cleaning staff wrote them down and it's not true we didn't use them.. we were forced to pay and leave because we were afraid of being late for the plane

10 months ago·Kuwait·Score: 1/10

They took insurance from me and didn't return it until I said I would bring the police and embassy then they returned it

10 months ago·Saudi Arabia·Score: 1/10

🙂‍↔️ Avoid if you're...

a light sleepersensitive to musty odorsexpecting pristine room conditionstraveling during peak breakfast hours