This hotel presents serious health and safety risks with confirmed bedbug infestations as recently as June 2025, widespread billing fraud including unauthorized charges up to $2000, and rooms contaminated with blood, mold, and previous guests' belongings. The pattern of security failures, including strangers accessing occupied rooms, combined with systemic cleanliness issues makes this property fundamentally unsafe regardless of its Strip location.
🚩 Red Flags
“rooms smelt like mildew, definitely moldy smell. Horrible staff, wouldn't even acknowledge the 2.5 hr wait in line”
“My room and air conditioner smelled of mold”
“there was a heavy odor when we arrived at our room. On the 2nd day, while looking for the minibar in the room, we realized that the smell was coming from the box of chicken fries in the cupboard, probably left from the previous customer”
“the hotel's system added at least 10 unjustified charges to my credit card, totaling over $2000. Thankfully, they were eventually reversed, but the stress of seeing such charges without explanation was unacceptable”
“they charged me an additional $52 during my stay and, when I asked about it, they brushed it off as a 'system glitch.' That does not make me feel that my credit card details are safe here”
“Unknown expenses, they charged my card with additional 384€ with no info about it and no receipt”
“I was charged for my drinks twice. Once again my receipt vs the charges on my card reflect 2 different things”
“Booking.com charge me for all taxes and fees, Hotel charge me again for all taxes and fees, when I try explain and show email from booking.com where see all taxes and fees included, she don't care, just say I need pay. I paid twice”
“I was charged twice for one night”
“they double charged us for parking”
“They changed double transactions”
“I was happy until I got bit up by bed bugs I've got bites all over my back and chest I'm extremely upset and I would like a refund please have management contact me”
“we got bites from our room not sure if it was something around the room or the bed, the sheets weren't changed and we stayed for 4 nights”
“Blood on the toilet and bed sheets upon check in”
“we found a casino chip next to the bed which shows that they barely clean”
“I found a pair of panties under the bed, dusty room”
“Our room was dirty when we check in. There was still trash in trash cans and brown powder on floor and in draw”
“The room was dirty, blood on top sheet corner, a pill inside the safe box, bathroom door chipped and scratched, a plastic cover trash behind coffee table”
“Dirty room shower had hair from previous guest room smell dirty dressers very dusty”
“Very dirty room. Disappointing after a renovation, it no longer looks like Excalibur on the inside, but a standard room. And not very clean at that”
“Are room was really dirty”
“A man came into my room opened the door with his key and security did nothing but lie that the door was open and that they would check cameras which they dont have”
“They gave us a key from a room where there was people staying we open the door and there was stuff on the beds. So we had to go dow and spend another 45 minutes”
“Room keys didn't work Parking keys didn't work Idk if I would stay ever again”
“None of my keys were working had trouble whole trip problems getting into parking”