Multiple guests encountered bed bugs and cockroaches in their rooms, with hotel management providing inadequate responses. Chemical odors and mold smells have also been reported when ventilation is poor.
🚩 Red Flags
“We had a dead cockroach in our room beside the bed. And after complaining, all they did was changed our room. Bad”
“I booked Gardina Asoke for 3 nights, on my first night in room 617, I was bitten by bed bugs on my right leg. I informed the front desk in the morning and she told me, this has never happened before. The staff at the front desk took a picture of my leg and later told me they would not compensate me unless I go to hospital”
“The rooms have a strong scent of chemicals that need to be aired out and one floor smelled like cigarettes. You can't open the windows not even a crack to help. When the AC isn't running it smells like mold.”
“We had to leave a security deposit, which no other hotel has ever asked for before, and we are still waiting for the reimbursement even though it has been almost a week since we checked out.”