Multiple guests have confirmed visible mould in bathrooms that won't come off even with cleaning products. Combined with poor cleanliness standards and unprofessional service, this hotel poses health risks.
🚩 Red Flags
“The bathroom had mold and could use a little bit more deep cleaning. My friend and bought a mold remover and tried to spray it down but it wouldn't budge”
“Terrible structure, mould smell everywhere, cleanliness equal to 0”
“Traces of mould in the bathroom, specifically in the shower area”
“The 10th floor hall had a weird smell. It didn't transfer into the room but everytime we got off the elevators it hit like a brick”
“Smell not good and very dark lobby”
“Terrible structure, mould smell everywhere, cleanliness equal to 0”
“Staff response was incredibly rude and impolite, unlike any normal hotel”
“Reception staff had no intention of providing customer service when I asked unclear points, very disappointing”
“The room airconditioner was dusty and the staff member said it was water droplets when it was dust”
“Only had ice cold water coming out of the shower”
“The bathroom didn't have hot water sadly. But I probably could be the one who didn't know how to turn it on. I had to take a cold shower”
“Shower wouldn't turn to hot water and I struggled with it. Probably the power was off but couldn't read Korean instructions”
“Hair and dust on the floor, cleaning not thorough, worried my dog would get dirty”
“Floor had scattered hair, hallway had piles of beds and furniture to be discarded which was creepy”
“Stains and wrinkles on bedding, black mould on window frames which was very unpleasant”