HOMA Cherngtalay Phuket

HOMA Cherngtalay Phuket

Phuket Province, Thailand

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Questionable
Noise and room lottery issues
58%
Low confidence.
Based on 377 detailed reviews.
Score-only reviews are excluded.

HOMA is a solid hotel with great facilities, but your experience depends heavily on which room you get — street-facing rooms suffer from significant traffic and construction noise, and ground-floor rooms have their own set of problems. There's also a single flagged sewage smell report and a damp smell complaint, both isolated and handled by staff, but worth knowing about if you're sensitive.

🚩 Red Flags

Sewage/sewer smell and damp odour in rooms
critical
Mentioned 2 times, last 7 months ago
The shower had a slight sewer smell. Room smelled musty and damp, caused me to be congested. Water dripping behind a wall. AC filters very dirty.

My room smelled musty and damp despite AC units running which caused me to be congested. There seemed to be water dripping behind a wall. The shower had a slight sewer smell. The AC Unit filters were very dirty.

7 months ago·us·Score: 5/10

The first studio we were assigned had an unpleasant damp smell due to humidity. The staff kindly moved us to another unit, which was much better, although there was still a slight smell in the furniture.

7 months ago·fi·Score: 9/10
Street-facing rooms suffer severe noise
high
Mentioned 9 times, last 3 months ago
Room facing the street — noise was unbearable. Hotel should consider soundproof windows.

My room faced the street and the noise was simply unbearable. It seems the hotel should consider soundproof windows so guests can rest without listening to the city hum.

6 months ago·ru·Score: 9/10

Unfortunately we had a room with a balcony facing the street and the balcony door was not properly sealed. We could hear everything, so it was quite loud at night. There are also a few construction sites nearby.

7 months ago·de·Score: 8/10

It appears 50% of the rooms face the main street and 50% face the inner courtyard. Unfortunately we got the street-facing rooms which were quite noisy with traffic.

10 months ago·th·Score: 7/10
Ground floor rooms are significantly substandard
high
Mentioned 2 times, last 3 months ago
Ground floor rooms: avoid at all costs. Bathroom very cramped, no real window, elevator noise all night, festival noise outside.

Ground floor rooms: avoid at all costs. Bathroom is very cramped, there is no window but a large one into the garden where anyone can see you. We had a festival literally outside our room. Constant elevator noise throughout the night. We ended up leaving without staying the rest of the week.

4 months ago·il·Score: 5/10

The only downside of a ground floor room is very little natural light. Balconies face the courtyard and are blocked by plants for privacy — cosy but you need artificial light during the day.

3 months ago·ru·Score: 9/10
Ongoing nearby construction noise from early morning
high
Mentioned 8 times, last 3 months ago
Construction next door, noise starts at 7am. Two hotels being built right next to us.

Construction work from 7 in the morning. Two hotels under construction right next door.

6 months ago·fr·Score: 5/10

There is a building site opposite the hotel, every morning it's noisy.

4 months ago·pl·Score: 10/10

There is a huge construction site which was 6 feet from our balcony.

5 months ago·ae·Score: 7/10
Ant infestation in at least one room
high
Mentioned 1 time, last 10 months ago
Room has a slight ant infestation.

Jang and Massee were very helpful with checking in and checking out. Room has a slight ant infestation.

10 months ago·gb·Score: 10/10
Pets allowed — dog noise and hygiene in common areas
medium
Mentioned 3 times, last 3 months ago
Dogs left without leashes, relieving themselves on common walkways — unpleasant smell and wet patches.

Dogs left without leashes, doing their business on the walkways. This caused smell, wet patches, and the risk of stepping in puddles. Very unpleasant.

6 months ago·ru·Score: 10/10

Many guests with dogs that bark in the rooms and the patio from 6am to 11pm.

3 months ago·fr·Score: 7/10
Breakfast options very limited and repetitive
medium
Mentioned 7 times, last 3 months ago
Breakfast wasn't great — only 3 options to choose from. We had paid for it but didn't eat there any day.

Breakfast wasn't great, only 3 options to choose from so very limited. We had paid for breakfast but didn't eat there any day — lots of amazing cafes around.

6 months ago·au·Score: 8/10

Same breakfast menu every single day for all 13 days.

7 months ago·ru·Score: 8/10
Room assignment issues and booking discrepancies
medium
Mentioned 3 times, last 6 months ago
We arrived and the rooms were not the ones we paid for — a big downgrade. After 2 days they moved us with another downgrade.

We arrived and the rooms were not the ones we paid for — it was a big downgrade. After 2 days they moved us with another downgrade. This hotel clearly violated the terms of our booking.

6 months ago·it·Score: 1/10

I wrote to HOMA four months before arrival requesting adjacent rooms for our family. Our rooms ended up on different floors. We had only one key card per room, meaning we always had to move as a group of four.

5 months ago·de·Score: 8/10
Pool lounge chairs hoarded by residents all day
medium
Mentioned 2 times, last 6 months ago
Every time we visited the pool, all loungers were taken — residents left towels and disappeared for hours.

We visited the pool 3 times in 16 days — every time all loungers were occupied. Residents simply left towels and went about their day for 3-4 hours. This is inconsiderate.

6 months ago·ru·Score: 10/10

They were very rigid about towels and signing them out at the pool area.

7 months ago·us·Score: 5/10

🙂‍↔️ Avoid if you're...

a light sleepertraveling with family expecting specific room configurationssensitive to damp or air quality issuesa beach holiday purist