This hotel has serious health and safety issues that make it unsuitable for guests. Multiple recent reports confirm mold in air conditioning and bathrooms, pest infestations including cockroaches and ants, and poor hygiene with dirty bedding and unflushed toilets. The property also systematically misleads guests with inaccurate photos and room descriptions, often downgrading bookings without compensation.
🚩 Red Flags
“I was forced to spend two nights in the hotel, not sleeping, due to traffic from the road, among ants, which the room is infested with, and hanging electrical wires.”
“Nothing terrible experience they put me in a stable... more finished experience with a cockroach in the room”
“Mosquitos in the room and my little daughter was beaten by mosquitos.”
“Ants in the room and in the bathroom, despite having reported it immediately requesting to use a spray”
“At night, mosquitoes were flying around and I was stung all over my body (I think they had already gotten in beforehand because the window was open when I checked in).”
“Room dirty with spiders and old facilities”
“air condition was full of mould - shower had mould as well - shower was not any more white but braun (no ever cleaned)”
“In the second room we went to it smelled musty and cigarettes. The towels were very dirty and the bottom was not clean.”
“The room had a musty smell, spider webs, outdated furniture, and several amenities that were not functioning properly”
“The bathroom was moldy, smelled damp and moldy throughout the room. Hard beds and lots of traffic outside, high noise level.”
“The bathroom has a musty smell.”
“I felt a bad smell in the room. Maybe humidity.”
“The room was very hot and humid, and the air conditioning did not work.”
“Mouldy odour to the room”
“The first night the room was completely dirty, including hair on the sheets, insect found on the pillow and dirty tissues on the floor.”
“Rigid towels and one also dirty. Sheets with hair and I also found a hair. Buttons to turn on the light to make you vomit.”
“The bathroom smelt of bleach and the toilet hadn't been flushed so stall urine.”
“The towels were very dirty and the bottom was not clean.”
“Cleanliness to be reviewed, small room, unwelcoming staff”
“We discover that it doesn't have a sea view, overlooking the busy street in front of the hotel, it's 12 sqm, since the bed barely fits and certainly not 30 sqm.”
“The decor was incredibly basic and felt more like a hostel than a hotel. The photos make it appear much nicer than it is.”
“We weren't given the room on website, completely different, bathroom small as, floor in it felt like falling to one side”
“The interiors are outdated and do not match the photos online, which are clearly heavily edited.”
“Hotel room amenities are old and do not match the pictures.”
“We had reserved a Superior Double or Twin Room with kitchenette, balcony and garden view. We had to stay overnight in a room without cooking facilities and balcony.”
“We booked a room with balcony but we were given a room without balcony but with a very high window”
“I booked a room at the Hotel which was on the top floor with balcony! They changed my room without warning.”
“We had booked a studio double Deluxe of 30 m2 WITH kitchen giving directly onto the pool courtyard. On our arrival we are assigned a room in a cellar.”
“they didn't give us the room of the quality that we booked. We booked a 45 square meters room with balcony and they give us a room of about half dimension”