A guest reported a bed full of bed bugs with staff showing no surprise, suggesting this is a known problem. Combined with flooding issues and noise complaints, this hotel poses serious health and comfort risks.
🚩 Red Flags
“Bed bugs!! Bed was full of them, and staff acted like it was nothing they didn't even looked surprised. Bed bugs, bad staff.”
“Carpet flooded”
“Hotel flooded whilst we were staying and massive blowers were running all night consequently no sleep.”
“Pool was closed; restaurant was closed for multiple days. Sold off to private events they don't tell you about in advance.”
“The pool was also closed and we weren't informed of this - as we had booked a place specifically to include a pool for our honeymoon this was really disappointing.”
“Have been all over the world. First place I have stayed where our expectations were trashed at the very beginning. No pool and no Geraldine's.”
“Construction work at 4am !!! Loud music until 1am They give you ear plugs and a white noise machine in your room to help deaden the noise”
“There was building work outside unfortunately which meant there was noise starting in the morning.”
“we were awakened by loud construction on a Monday morning, right before Christmas to jackhammers and construction.”
“we were located directly over an outdoor nightclub that dj's music until 2 am every night. Unfortunately, you will not be able to sleep well”
“It is so noisy and loud into the early hours you feel there is a nightclub in your room despite giving me one of the quiet rooms.”
“Club next to the hotel can be heard until 2am.”
“$64 for parking per night.”
“Ridiculously expensive parking.”
“Valet parking is mandatory”