Multiple guests have encountered bed bugs and visible mould in bathrooms. These health hazards, combined with poor housekeeping standards, make this hotel unsafe despite positive reviews about staff and location.
🚩 Red Flags
“The double bed was two beds connected with an iron bar in the middle - not comfortable and not pleasant! There were bed bugs in the bed, we woke up scratching!”
“I cannot recommend this hotel. The cleanliness was far below acceptable standards. There was visible mold in the bathroom, and to make matters worse, I found human hairs under the bed, which is absolutely disgusting.”
“The accommodation was only superficially clean, the bathroom was moldy, the cleaning never cleaned thoroughly, and no window could be opened”
“I found human hairs under the bed, which is absolutely disgusting. It's clear that housekeeping does not pay attention to detail.”
“There's a day, housekeeping did not wash the glasses we used. Last yr we stayed there, as compared to this year. The cleanliness and maintenance of the room has a big difference.”
“At our arrival, the room had not been properly cleaned. The floors and bathroom were not clean. The blankets and cushions were not changed despite my request after the first night.”
“Hard to believe that this is a 5-star hotel. It is quite old and needs refurbishing. The bathroom is tiny.”
“I can't believe this is a 5 star apartment- there was no porter service on our arrival or our departure- my husband had to load the suitcases himself”
“Booking.com states it's a 5 star property. But it has no frills of a 5-star hotel.”
“Room has a heavy musty smell, room quality doesn't match its price”
“They forced us to take a smoking room on a very smelly floor, because otherwise we would have to be in single beds.”
“There were lot of bugs in the bath and shower. Thin walls- could hear someone blasting Jlo- Get on the floor and singing along to it in the next room at 9am in the morning”