Despite a beautiful lakeside location and modern facilities, this hotel suffers from serious cleanliness and pest control issues. Over 16% of recent guests report dirty rooms with hair, stains, and inadequate housekeeping, while 11% encounter significant insect problems including mosquitoes, dead bugs, and even mold. With 2,047 total reviews providing substantial data, these patterns represent systemic operational failures rather than isolated incidents.
🚩 Red Flags
“Bathroom full of mold and dirty stains, breakfast and dinner not edible, no English speaking staff, stains in the bedding”
“The rubber mat in the shower was moldy. I managed to catch a cold while pregnant.”
“The refrigerator in the room didn't work and was moldy.”
“In our bathroom the extractor fan was moldy”
“Hair in the bed, stains on pillows, dirty bathroom...the room was changed for a different one, however, just a bit more clean”
“There was a lack of cleaness. Some dust and hair, but it happens.”
“We immediately noticed that the room was not properly cleaned at all. There were hair and fingerprints everywhere from the previous guests, mirror dirty, lots of visible hair under the sheets.”
“In the toilet there were still hairs and fingernails from the previous guests.”
“The rooms were dirty and dusty, with visible spider webs in the corners. Even the pillowcases in the bed were dirty.”
“The moment we entered our room, I noticed that the toilet floor and the area around the sink was full of hair! It looked like it was not cleaned at all since the last guests left.”
“Bathroom full of mold and dirty stains, stains in the bedding, housekeeping forgot to clean our room for 2 nights”
“The hygiene!!!!!!...After two days we consciously noticed that the room was not cleaned. The towels were exchanged, the cups only rinsed out. I found this very disgusting.”
“The cleaning of the rooms seemed inadequate to us. In the bathroom, the towels were changed when they were on the floor, but the fittings were not wiped down.”
“Unfortunately, we found that the rooms were not cleaned during our stay. Only the trash was emptied, and perhaps once the terrace was cleaned.”
“The room was full of cobwebs and insects, and outside there were huge spiders and clear signs of neglect. We were bitten by insects during our stay.”
“Mosquitos everywhere: on the ceiling of our room, on the sliding doors - like in the horror movies.”
“Dead bugs were all over the ceiling when we arrived, I asked for cleaning, after the third notice they cleaned it up.”
“There was a problem with insects. These do not sting, but lie dead in masses on the balconies and in the stairwell. Also on the beach there are swarms of them in the area of the loungers.”
“Flying overpopulated water non-stinging mosquitoes also in the room, which had no net on the window, lots of smelly dead insects (water mosquitoes) on the terrace.”
“We hit a swarm of midges, evenings millions of midges insects attacked entrances balconies etc windows you can't open”
“There are incredibly many water mosquitoes. You can't sit outside in the evening or open the window. Every evening about 30 mosquitoes in the room.”
“Unfortunately, the dead flies were lying everywhere, on the terrace as well as in the wellness area.”
“Everywhere in the corners and at the window lie dead flies or mosquitoes.”
“Also a lot of flying insects in the evening in the bar on the ground floor. We couldn't even finish a glass of vermouth, as insects were flying into the drinks too.”