While the main bedrooms are comfortable, the sofa beds are consistently described as uncomfortable with thin mattresses. Several guests report cleanliness issues including dust, dirty dishes, and hair in bedding. The remote location and lack of on-site staff can be inconvenient.
🚩 Red Flags
“The bed full of animal hair, lots of dust on things, strong smell of mould, honestly for a 4-star hotel it's bad”
“Bed was not comfortable, bedsheets were not clean as they had hairs in them and also there was dirt/hairs on the floor”
“The bed full of animal hair, lots of dust on things, strong smell of mould”
“The sheets didn't smell fresh. The dishes not very clean.”
“No AC in our room, it was 37°C and we had an infant.”
“Air conditioning did not work so was very hot in the room.”
“The apartment has no air conditioning, I unfortunately overlooked this when booking. For today's standards and current temperatures, this should be standard equipment.”
“Only access to WC and bathroom through the ground floor bedroom. Not specified in room description, particularly constraining. People in living room and upstairs can't go pee at night.”
“Even if presented as 2 bedroom apartment, bathroom only available if you pass through one bedroom. Each morning my colleague woke me up using the bathroom.”
“The comfort of the sofa bed in the living room was very poor. The mattress is much too thin, creaks at the slightest movement. Shame.”
“We were 4, we all slept poorly. Sofa bed uncomfortable. People on the sofa bed will have back pain. SO: nobody sleeps properly.”
“The sofa bed was not prepared when we rented for four people. The sofa bed comfort was not good in summer.”
“Must specify arrival time. No reception or self check-in”
“No staff on site overnight, had to convince manager to stay beyond 8:30pm to let me in”
“Reception only by appointment as no staff on site: no help on arrival or departure.”