Multiple recent reports confirm mould, bed bugs, and appalling cleanliness standards. One guest found black/reddish bodies in bedding and yellow-stained mattresses, while staff responded defensively to legitimate complaints.
🚩 Red Flags
“The bathroom was not cleaned properly, there was mold in the shower, and garbage (soap packaging) under the sink”
“The shower was quite moldy from some exposed wood getting wet over time. That definitely needs to be looked into”
“The structure at the entrance has a mold smell. Our room on the second floor smelled of mold and humidity, and was dirty and dusty”
“The worst comes in the evening when we lie down in bed and start to feel itchy all over our body, lifting the sheet we discover it's in pitiful condition. The mattress has obvious yellow stains, as well as the mattress cover, between the various layers of sheets there are numerous black/reddish bodies”
“The cleanliness of the room left much to be desired. In the fridge there was a plate with leftover food evidently left by previous guests!!! There was also a written bag on the window sill”
“I have serious reservations about the cleanliness of the facility, when we arrived there was a dirty toothpaste sink, sticky tables in the room, not cleaned under the bed”
“Stairs are very dangerous, fell down stairs last day and broke my ankle. No one to help me as no staff around during the day when checking out”
“To access our room on the second floor, room number 4, you need to climb two flights of narrow, steep, poorly lit and dangerous stairs and these are not indicated in the ad”
“The shower water came out cold, I couldn't shower during the entire stay. I was disappointed it's not a place where accommodation is especially cheap to not have hot water”
“The shower took ages to get warm and had poor water pressure. Also the cleaning could be improved”
“Sorry for the poor soundproofing of the rooms (you can hear everything that happens in other rooms: dialogues, toilet flush, shower). This makes rest unpleasant”
“At night there was a lot of noise on the ceiling, I don't know if they were rats or something because you could hear animal footsteps all night and as if stones were rolling”