Multiple guests have reported mould in bathrooms, cockroaches, and other cleanliness issues. The property's misleading marketing about amenities and room features makes it unreliable for travelers.
🚩 Red Flags
“Poor cleanliness and maintenance, including mold in the bathroom and even insects in the room.”
“cockroaches”
“There are spiders in the room, cleanliness is below average”
“The pool listed as a hotel facility actually belongs to a private swim school in a completely different building.”
“The pool does not belong to the hotel. It is shared with outsiders, including many loud children, with no privacy at all.”
“The hotel does NOT have an outdoor pool, it is a public pool in the next lot over.”
“The location of the hotel is way out of Bangkok city and travel time is ±1 hr each way. Also the cost of the Grab from the venue to the city is expensive.”
“Location is pretty far from the main areas, but it's a compromise worth making - you get a nicer and larger place at a better price and spend about 300 baht on a Grab into the city.”
“Far away from what we are used to”
“First of all the room looks nothing like the photos on Booking, it's a lot smaller and darker, no view, green plants etc. Garden view = parking lot view. Terrace = doesn't exist, only a small balcony with no furniture.”
“They used mock up photos on the website, and it looked NOTHING like what the photos show. It was also off the main roads and didn't feel safe.”
“The listing visuals on Booking do not match reality. The apartment has: very low ceilings and extremely small rooms; paper-thin walls — you hear everything.”
“paper-thin walls — you hear everything. Noisy neighboring children can be heard day and night, with the feeling that you are living in the same apartment”
“The walls were thin and you could hear the conversation of the people in the next room.”
“Too much noise from other rooms and the cleaners”
“Didn't clean our room once in 5 days, staff very rude”
“I press the make up the room button in my room but the housekeeper didn't show up to clean the room everyday i lived until I told to the front.”
“I wish houskeeping came daily. you have to pay more for them to come. they came every 3 days, which wasnt terrible but a lot of dirt can accumulate.”