This airport hotel suffers from severe cleanliness issues with widespread reports of dirty rooms, mold problems, and poor hygiene standards affecting over 30% of recent guests. Multiple guests report musty odors, moldy walls, stained linens, and even insects, creating genuine health concerns. Combined with consistently rude staff and operational failures, this represents a systematic breakdown in basic hospitality standards that makes it unsafe to recommend despite the convenient airport location.
🚩 Red Flags
“Room with mold smell, air conditioning not cooling”
“The walls are moldy, the mattress and pillows smell like mold”
“The shower was full of mold, and my sheets had nasty stains!”
“Room was depressing- musty odor, soft bed (in a bad way)”
“Dirty rooms with mold smell”
“Detergent used in cleaning with bad smell”
“Room appeared that bed sheets had not been cleaned, we had to return a pillow slip as it had a blood stain”
“Bed linen was dirty and all grimy without washing, room was not clean”
“Room was hot and dirty”
“Walls dirty, air conditioning with stains and broken, bedside tables damaged”
“Room extremely dirty, windows looked like they had never been cleaned”
“Dirty and without maintenance. A very unpleasant smell in the room. Dirty floors and stained towels”
“Room hygiene terrible, bad smell. Bed sheets smelled like used clothes, towels also all dirty unwashed”
“Room dirty. Minibar with food. Arrogant and rude staff”
“Room was old and kinda nasty inside”
“Room with old plastic blinds poorly placed, not well cleaned. Very bad breakfast”
“Room dirty and bad smell, uncomfortable bed”
“Its not clean at all!”
“Front desk was rude”
“Reception team is extremely arrogant, nothing hospitable. Seems like they weren't enjoying working there”
“This hotel humiliated me and my family. The receptionist shouted at me and demanding me to pay an extra bed”
“I was very poorly served. I arrived at night with my two sleeping children and had no help carrying my sleeping children and bags to the room”
“Unprepared staff. The minibar check is done by someone banging on the door at 9am despite checkout being until noon. When I complained I received the response HERE IT IS LIKE THIS”
“I found the receptionist arrogant, hung up the phone on me when I asked if I could change rooms”
“Staff. It was the worst check in experience I ever had. I complained about an extra fee and they doubled the extra fee charges”
“Personnel without training to work. With dirty clothes”
“The staff didn't speak English well and they are really rude staff they have”
“Terrible reception service. They gave us the key to an occupied room”
“Quite a few ants in the room”
“Little flying insects in the shower”
“Bed linen was dirty, and room smelled stale”