This hotel has a critical nightclub noise problem that prevents sleep until 4am, confirmed by multiple recent guests. Combined with persistent train noise from London Bridge station and recurring hygiene issues including leftover food in fridges and dirty towels with hair, the fundamental problems outweigh the excellent location. The 9/10 rating appears misleading given these serious structural issues that affect guest safety and sleep quality.
🚩 Red Flags
“The bed and the noise from the night club opposite no sleep until 4am”
“Noisy music club at London Bridge station just behind the hotel. We were there on a Saturday night.”
“The hotel is close to the train station, and the sound of the trains is very bothersome. Unless you get up at 5 AM and go to sleep at 12:30 AM, it's very hard to get a restful night. I loved the hotel; the room was very comfortable, the bathroom was great, and the beds were very comfortable, but the noise was too much for me.”
“I was moved to another room, but unfortunately there was leftover food in the fridge, which was disappointing and unhygienic.”
“Found someone's half eaten sushi that had gone out of date a few days earlier in mini bar fridge!”
“For some reason I always seems to get room with leftover trash”
“We stayed in room 202 and it was unbelievably noisy cars and the trains you were never got no sleep at all when it did stop it started at 5:00 am again”
“Sadly very noisy room from train noise which was excessive unable to sleep properly until very late”
“The noise levels from the train station were ridiculous and meant that we had an exceptionally disturbed sleep”
“The hotel is close to the train station, and the sound of the trains is very bothersome. Unless you get up at 5 AM and go to sleep at 12:30 AM, it's very hard to get a restful night.”
“Very noisy near the railway line”
“Very noisy. My breakfast wasn't included even thought I clearly booked this on your website”
“The noise from banging kept waking us up through out the night along with noise from trains.”
“Our window didn't close and it was very loud all night.”
“Two of the towels were dirty and had someone else's hair on them.”
“Dirty bed sheets which I did not expect for the price paid”