This hotel has serious safety and hygiene issues that make it unsafe to stay. Recent reports include cockroaches, cash theft from room safes, and pricing scams where guests are charged 3-4x their booking price. Multiple guests report dirty sheets with shoe marks, construction noise until late night, and systemic cleanliness problems. With 5,330 total reviews providing a large sample size, these critical issues are well-documented and ongoing.
🚩 Red Flags
“I HAD 3000 DIRHAMS CASH STOLEN FROM THE SAFE IN MY ROOM. DEFINITELY FROM THE CLEANING STAFF. I FEEL AWFUL. STAY AWAY FROM THIS HOTEL!!!”
“Very Bad experience. Cockroaches inside the toilet Old furniture old building Food buffet breakfast very basic Waste of money”
“My initial hotel reservation, priced at AED 194.40 plus AED 63.74 in taxes, resulted in a final invoice of AED 764.19. Following communication with Booking.com support, who subsequently contacted the hotel to rectify the pricing discrepancy, the hotel was unable to adjust the cost”
“Really, never take this hotel, not only the room is not good but hotel stole guests. I already paid everything in booking for our stay, when we do check-in they ask to us to pay another tourist fees even I already paid in the booking”
“Music until midnight couldn't sleep next day have early flight”
“Very noisy! Water font, dinner tables and vacuum cleaner at 3 am. All rooms could hear the noise.”
“During my stay, I experienced significant noise disturbances from the adjacent room, which continued for extended periods and negatively affected my ability to rest.”
“Loud! Construction noise at the pool and in the rooms. Starting at 06 in the morning until 21:30 in the evening. In front of the windows a bright light from the entrance area that burns all night.”
“Heavy construction right on top of my room. Couldn't sleep.”
“The noise at the hotel at 5 am and turning on the fountain to cover up the noise I couldn't sleep knowing that my flight was 11 am but a very bad experience”
“There is no sound insulation between the doors of connected rooms. I couldn't sleep all night because of the sounds from the neighboring room”
“They gave me a superior room with a balcony for non-smoking people. The room was smoked, and there were 3-5 shoe marks on the bed linen. I asked for a new room.”
“Room was very dirty bed felt damp shower was so small I couldn't get in /under”
“Plus the towels were dirty not cleaned properly. We ask for bathrobes, same condition, not clean.”