Multiple confirmed pest sightings including cockroaches and rodents, plus widespread maintenance failures make this unsafe. The hotel appears to be declining with serious cleanliness and infrastructure issues.
🚩 Red Flags
“bathroom mould and smell. Pool and Gym zones basic dated. Breakfast is the worst I ever seen in Thailand”
“However, the room has an outdated feel to it, and there was moisture damage on the bathroom ceiling”
“Bathroom smelled”
“I saw small bugs and mosquitoes near dishes and fruit and juices area was not as per standards I was expecting from such big name”
“And we also had a view of the rats! Horrible. We had to pay a big supplement to get a room with balcony and still no view”
“There are insects in the restaurant and also in the room I stayed in”
“Dirty sheet, hairs in the bed and on the pillow. Dirty towels. No coffee machine, only a boiler for instant coffee”
“It was completely different from the photos, very dirty and poorly maintained. The sheets were stained, the bathroom was filthy”
“Linen and towels OMG ripped with stains, pillows and beds absolute disaster”
“Breakfast is the worst I ever seen in Thailand, small and food is terrible. Packed with people with no seating available”
“Long queue in breakfast”
“The breakfast area was overcrowded and poorly ventilated, leaving me smelling like grease after the meal”