This hotel has serious health and safety issues that make it unsuitable for guests. Multiple recent reports confirm cockroach infestations in rooms, restaurants, and even the executive lounge, along with dirty sheets containing stains and hair from previous guests. While some recent reviews praise staff member Dean and the location, the fundamental hygiene problems and pest issues create an unacceptable risk for any traveler.
🚩 Red Flags
“Cockroaches at breakfast even in the executive lounge!! Dirty pillow full of yellow stains under the pillowcase”
“There were centipedes in the baby crib. Cockroaches everywhere”
“There are insects in the restaurant and also in the room I stayed in”
“The hotel has cockroaches, you can choose small or large size as you like”
“The room has very small insects and is uncomfortable, I do not recommend staying”
“worn out and cockroaches”
“The property was full of mosquitoes. The rooftop bar again was swarming with mosquitoes”
“Mosquito”
“The sheets were stained, the bathroom was filthy, and there were food crumbs on the floor”
“Dirty sheet, hairs in the bed and on the pillow. Dirty towels.”
“Worst front office staffs. Non clean linens and bedsheets. stinking toilets”
“Dirty pillow full of yellow stains under the pillowcase and not even a protective cover”
“The sheets had dirty stains. Everything mentioned in the description was not found like bathrobes, tissues in the room”
“everything is dirty (bed, bedsheet, towels,...)”
“The room was very dirty and smelling. There was no light. The globes were off so at night it was stressful.”
“Rooms are dirty. Hygiene is poor and unacceptable. The corridors to the rooms are dated and dirty.”
“Hygiene was anything but, the rooms were really not properly cleaned and it smelled terrible in the room and bathroom.”
“Room was facing street with too much traffic noise all night. Unable to sleep well.”
“Dirty upholstery, Dirty carpets, unpolished furniture, strong odor”
“The staff in the reception was not smiling to the customer and not welcoming. Very bad but the hotel it's fantastic and the location and the decoration.”
“The receptionist insisted that the reservation was cancelled and she told us that we did not pay our reservation then suddenly she told us she cant find our reservation.”
“Staff were rude - I don't care attitude throughout are stay. This is such a pity as it was a nice property and well located.”
“The staff was disrespectful, I had too many problems with them every day. They gossip on another customer in front of me”