Multiple guests have reported cockroaches in rooms, kitchens, and even the breakfast buffet. For a hotel charging luxury rates, these pest issues are unacceptable and suggest systemic problems with cleanliness and maintenance.
🚩 Red Flags
“The hotel calls itself a luxury hotel, but I didn't see anything luxurious, not even in the suite. He had cockroaches on the morning buffet!”
“The rooms in this 5-star hotel surprisingly have many small cockroaches. This is something I've never encountered in many hotels I've stayed at.”
“Dirty. Cockroaches in the kitchen. Even in the fridge. Dirt in the corners.. See pictures. And that's for 400 Euro /night..”
“It's off a busy road and the room we were initially given was quite noisy. In request we could change it the next day and it was definitely better.”
“Our room facing the main road - sound proofing not great”
“Very noisy room due to poor sound insulation with the outside and nearby street with lots of traffic. Not worthy of the hotel's standing.”
“We have quickly noticed that the room was humid and musty smelling. Since we were traveling with a 9 month old baby, we immediately asked for a new room”
“I feel the overall facilities have nothing to do with five stars. It feels like a motel and all rooms smell like public places, like karaoke places”