Nhow Lima is a genuinely impressive hotel — bold Inca-inspired design, an exceptional breakfast buffet, rooftop pool, and staff that consistently go above and beyond. The one flagged 'cockroaches' review was a false positive: the reviewer used 'bugs' to mean software/operational glitches, not pests. At a 9.4 with 120 reviews trending overwhelmingly positive, this is one of Lima's best bets.
🚩 Red Flags
“Loud - loud - loud! There is truly not a single area in the hotel that is quiet. Even at the pool, breakfast, lobby — constant loud music and bass. We had to change rooms to get some quiet.”
“The music is way too loud and really bad. Should have more relaxed music in the morning for breakfast — felt like a German nightclub at 7am. Fix the music and the hotel will be a 10/10.”
“Huge video screens and loud thumpy music plays constantly everywhere, even at breakfast and at the pool. My room faced a very busy street — earplugs and a noise machine were mandatory.”
“In the bathroom, a permanent unpleasant smell, as others have already described.”
“Room 613 smelled of humidity permanently, the volume of the music at full blast from breakfast...”
“The room had a smell of dampness. They resolved it temporarily, but the smell persisted. The shower floor wasn't inclined enough so water pooled.”
“The pool was closed off due to an influencer event. Could have at least given us a discount for not being able to swim at a pool we paid for.”
“We were informed very shortly before our stay that the pool and rooftop would not be available due to an event. We were not compensated for this.”
“Though my room was on the 15th floor, it faced a very busy street and there is a lot of traffic noise — earplugs and a noise machine were mandatory, but I still had trouble sleeping.”
“Lima traffic audible even from the 11th floor.”
“First room was very close to the street — a busy corner, quite noisy. This issue disappeared completely when we moved to a higher floor.”
“The climate control plus a heavy bedsheet meant being either too hot or too cold.”
“There was a failure in the air conditioning. The way the front office resolved — not resolved — the AC issue in the room.”
“During check-in we were told a $300 USD deposit would be held on our credit card. No problem in itself, but the hotel should have communicated this clearly beforehand.”
“Not informed and didn't see in the description that I had to pay 10% taxes on top of the booking cost plus almost $100 USD deposit. The issue is not the paying, but the not knowing.”
“The billing was off. I paid more than I was quoted. Had to run to get to the ship — no time to argue.”