This Las Vegas Strip hotel suffers from widespread cleanliness and service failures that create genuine health risks. Over 30% of recent guests report dirty rooms, failed housekeeping, mold issues, and even pest problems - systemic problems that persist despite the hotel's prime location. The combination of critical hygiene issues and operational chaos makes this unsafe to recommend.
🚩 Red Flags
“We arrived to the room and it was bugs on the bed. We got relocated to a different room”
“Bathroom had mold and shower door seals coming off”
“The molding around the bathroom door was chewed up and just painted over and the handicap bathroom shower had a dingy, moldy shower curtain”
“Last year our room had m&m's on the floor upon arrival, there was a bloody bandage on the floor of the shower and the toilet was clogged”
“There were pieces of chips on my hotel room's floor, someone's hair on the pillows, a stain on the sheets and stained curtains”
“Hair in tub, asked them for a new room, they said they were booked, asked for refund they said they would have to charge me for showering”
“The bath room had a ton of hair (pubic) in the shower. Called to have it cleaned and the said your only there for one night”
“Room was not cleaned for the entire stay. We called everyday so that someone could come clean our room and nobody bothered to come”
“The room was not clean either”
“Room wasn't clean or beds where not made when I called they sent someone 2 hours later to come which was at 6:30pm”
“The room was dirty, no one clean it! Bad smell and no one cares!”
“Dirty bed sheets”
“The room looked like it needed an update. It just looked dirty. The bathtub had a ring around it and the sink was backed up”
“No maid service during our stay even though we requested it”
“I have told them for housekeeping they did not come for even one day out of 6 nights”
“Nobody came to clean the room even when I asked them to”
“The housekeeping skipped the cleaning and when I complained they simply said they may be too busy”
“It took 3 phone calls to have the room cleaned”
“Requested room service thrice on second day, and even asked for fresh towels, but no response and attention”
“Room don't get cleaned during our stay”
“They don't service the room daily even when you ask”
“Had to wait 2 hours for checkin, and apparently this is normal”
“People were standing in line for hours. All mobile kiosks were down and only a few people working the counters. People were sleeping on the floor waiting their turn”
“Had to wait in line to check-in almost 2 hours”
“I waited one hour and half to the check in”
“2 hours for check in and data with no water”
“1 hour to check in at 4PM, few employees working”