While most guests love the staff and facilities, there are concerning reports of bed bugs and other pests in rooms as recently as December 2024. The hotel appears to address issues when reported, but the frequency of pest complaints is notable for a highly-rated property.
🚩 Red Flags
“Incredible sewage smell in room, impossible almost to sleep; only with the air conditioning cold.”
“on the last night there was clogging of the sewage pipe and bad smell spread in the room. So it an unpleasant ending of my work trip.”
“having rashes after the stay. Suspect bed not cleaned properly. might be bedbugs Disappointed..”
“There were bugs in the bed. The staff at the reception was polite and tried to help me with that issue but the first solution offered was changing the linens and could not offer room change at the beginning because the hotel was all booked”
“a lot of mosquitoes in the room very sorry for my grand child daily was bitten on her forehead”
“There is only one coffee machine, which leads to long queues. Hot dishes are prepared to order, which in theory is good but in practice it does not work well. Finding a free table was very difficult.”
“the breakfast was the worst I've ever had. No pork available which is not an issue but the sad chicken hot dogs and chicken ham floating in tepid water and the overcooked pastries and eggs were not edible”
“Unfortunately, our room had no windows. Since we were traveling with a small child, this was not a comfortable experience for us.”
“Room reserved with street window, finally no window in the room, shutters in the bathroom behind the mirror that gave onto exterior wall.”