Multiple guests report mould in shower cabins and poor bathroom maintenance. The facility's true nature as a retirement home isn't disclosed upfront.
🚩 Red Flags
“The shower cabin is an absolute catastrophe, everything completely mouldy including shower head. I have never seen anything like this. I took pictures that document this. We were there for one night, but we couldn't shower.”
“There was Mold in the shower and stains on the floor throughout the entire apartment. Also there were no cleaning supplies available, for instance to do the dishes.”
“It was terribly cold in the apartment, air conditioning didn't work for heat, only cold. The nights were horrible, also cleanliness in the room I rate as very poor, moisture on the walls and disgusting shower head covered with fungus.”
“The heating system was far too hot and kept turning on all night.”
“The bedroom was like +30 degrees the whole night. Had really bad nights there.”
“Room was very cold, radiators were not sufficient at all, the one in the kitchen was broken, the one in the bedroom sent lukewarm air.”
“We expected it to be cleaner. Especially the floor was dirty, really greasy with stains. Very unfortunate, also a musty smell and the air conditioning only blew warm air.”
“The cleanliness left much to be desired. The pictures prove how dirty the floor was, even though it had just been mopped shortly before.”
“The dishes were poorly washed.”
“This accommodation is a retirement home NOT A HOTEL. This establishment is renting out unused apartments and selling it as a hotel. There is nothing about the place that feels like a hotel.”
“This is an assisted living facility, this wasn't made clear at all at time of booking. Ok for airport stopover but wouldn't use for a holiday.”
“This is actually a home for elderly persons, where they rent out vacant apartments as a hotel. This is not disclosed when you book. It smells a bit like a nursing home throughout the building.”