Royal Regency Palace Hotel

Rio de Janeiro, Brazil

View on Booking.com
Do Not Stay
Cockroaches And Dirty Conditions
15%
Low confidence.
Based on 111 detailed reviews.
Score-only reviews are excluded.

This hotel has severe and widespread hygiene issues with multiple recent reports of cockroaches, dirty bedding with stains, and mold problems. The 8.1 rating appears misleading given the consistent pattern of critical health and safety concerns reported across dozens of reviews. Street-facing rooms also suffer from significant noise from bars until 2 AM.

🚩 Red Flags

Mold and musty odors
critical
Mentioned 11 times, last 1 month ago
Room had mold on ceiling and walls, humidity everywhere

The room had mold on the ceiling and walls, humidity everywhere and air conditioning that made unbearable noise

5 months ago·France·Score: 1/10

In the first room, there was a sewage smell in the bathroom that spread throughout.

1 month ago·Brazil·Score: 1/10

When I arrived I was put in a room with a very strong sewage smell, impossible for any human being to bear.

2 years ago·Score: 1/10

The room was full of mold on the ceiling

1 year ago·Brazil·Score: 1/10

Room dirty, with mold smell and curtains stained with paint

6 months ago·Brazil·Score: 1/10

Moldy walls. Old bed sheets full of pills, rough.

1 year ago·Brazil·Score: 1/10

The room had spots of mold on the ceiling and walls

2 years ago·Costa Rica·Score: 1/10

Rooms are dirty, moldy and smelly. Our group all started to get ill on the 2nd day we looked into the aircon and there was 10y worth of dust and mold on them.

2 years ago·United Kingdom·Score: 1/10

From the bathroom came an unbearable sewer smell, which spread throughout the room.

1 year ago·Italy·Score: 1/10

THE BLANKET STANK OF URINE! In the photos it looks good but once you get to the place you realize it's misleading advertising.

2 years ago·Costa Rica·Score: 1/10
Cockroaches and pest infestations
critical
Mentioned 8 times, last 2 months ago
We met our new roommates in the bathroom at night (Spoiler: They had many legs and were very fast)

But when we met our new roommates in the bathroom at night (Spoiler: They had many legs and were very fast), patience was at an end.

1 year ago·Germany·Score: 1/10

A couple of friends stayed in another room and commented about two dead cockroaches in the room.

1 month ago·Brazil·Score: 1/10

And at a certain point, when I went to move the sheet, a huge semi-dead cockroach appeared.

2 years ago·Brazil·Score: 1/10

There were cockroaches already upon arrival

6 months ago·Brazil·Score: 1/10

There was a COCKROACH in the room. Room with wall infiltrations, smelling of mold.

1 year ago·Brazil·Score: 1/10

When I returned from dinner there was a cockroach (large adult) on the room counter (1st floor).

4 months ago·Brazil·Score: 1/10

Hotel intercom broken, hygienic shower was leaking water from underneath when turned on and didn't work, I found a cockroach in the room

2 months ago·Brazil·Score: 1/10

At night we were visited by spiders (always remembering the emphasis on sterilization that the attendant told me)

1 year ago·Brazil·Score: 1/10
Dirty sheets and bedding with stains
high
Mentioned 12 times, last 1 month ago
Found what I assume are traces of blood in the sheets, after reporting, the room was remade (so to speak) the stains were still there

Found what I assume are traces of blood in the sheets, after reporting, the room was remade (so to speak) the stains were still there

1 month ago·Italy·Score: 1/10

The bed was falling apart, stains on the toilet seat, on the towels, on the pillowcases, on the hairdryer and on the curtain.

1 year ago·Germany·Score: 1/10

Old and stained bed linens, even torn

6 months ago·Brazil·Score: 1/10

The bed sheets are not changed, they remain dirty and yellowed.

2 years ago·Score: 1/10

Poor cleaning, dirty bed sheet, grimy.

2 years ago·Brazil·Score: 1/10

The beds had stains (hair and stains), clogged bathroom.

5 months ago·Chile·Score: 1/10

In the second room there was dirt between the sheets.

4 months ago·Brazil·Score: 1/10

Old bed linens full of pills, rough.

1 year ago·Brazil·Score: 1/10

The room maintenance is not up to date: sheets smaller than the mattress.

1 month ago·Brazil·Score: 1/10

Room dirty, with mold smell and curtains stained with paint; Old, stained and even torn bed linens

6 months ago·Brazil·Score: 1/10
Street and bar noise until late hours
high
Mentioned 7 times, last 11 months ago
Front facing rooms can still hear street noise/bar noise despite double glazed doors

Front facing rooms can still hear street noise/bar noise despite double glazed doors. It is a city though!

1 year ago·United Kingdom·Score: 10/10

The room we had faced onto the Main Street which was loud. It wasn't a problem for us but would definitely effect guests who are easily disturbed.

11 months ago·Spain·Score: 10/10

Rooms facing street loud until 2 AM.

1 year ago·Germany·Score: 1/10

Room facing the hotel street has a lot of noise: bar across the street, garbage truck 3 times from night until morning. I woke up several times and couldn't sleep. It was hell!

2 years ago·Brazil·Score: 1/10

Very noisy all night long. Very old towels and blanket.

2 years ago·Brazil·Score: 1/10

My room was noisy for the first two nights, on the third day I have requested to change bedroom as we could not get much sleep.

2 years ago·Ireland·Score: 1/10

Window directly faced bars that party till 2am

1 year ago·Hong Kong·Score: 1/10

🙂‍↔️ Avoid if you're...

sensitive to cleanlinesslight sleeperhave pest phobiasexpecting basic hygiene standards