SAMALA Hotel Bangkok

SAMALA Hotel Bangkok

Bangkok Province, Thailand

View on Booking.com
Do Not Stay
Confirmed cockroaches and mould
25%
Low confidence.
Based on 194 detailed reviews.
Score-only reviews are excluded.

Multiple guests have encountered cockroaches in rooms and persistent mould odors that couldn't be resolved even after room changes. These health hazards make this hotel unsuitable for a safe stay.

🚩 Red Flags

Cockroaches in rooms
critical
Mentioned 3 times, last 1 month ago
there were cockroaches in our room, and we could even hear them moving inside the walls

We encountered a serious hygiene problem during our stay: there were cockroaches in our room, and we could even hear them moving inside the walls. While the hotel did move us to a larger room and offered a plate of fruit, this did not address the root problem

1 year ago·France·Score: 2/10

unfortunately the building is full of cockroaches

1 month ago·Saudi Arabia·Score: 1/10
Mould smell in rooms
critical
Mentioned 4 times, last 3 months ago
room smelled of mold, so all our clothes smelled

Unfortunately the room smelled of mold, and they changed to another but this room as well on the top floor smelled really bad of mold, so all our clothes smelled

1 year ago·Denmark·Score: 4/10

Our room had a strong smell of mould throughout our stay: insufficient ventilation + impossible to open the window. It was unbearable

9 months ago·France·Score: 1/10
Sewage smell in bathrooms
critical
Mentioned 3 times, last 4 months ago
very bad smell in the bathrooms

On the second day it stank in the bathroom like in a sewage treatment plant, we reported it again. We were told it was fixed, had to partially open the hotel room door to bring the stench out of the room

4 months ago·Austria·Score: 1/10

very bad smell in the bathrooms

11 months ago·Saudi Arabia·Score: 1/10
Poor customer service and billing issues
high
Mentioned 8 times, last 1 month ago
staff were unhelpful and quite rude

I had a very disappointing experience with this hotel. The staff were unhelpful and quite rude when I tried to communicate with them

7 months ago·Israel·Score: 1/10

Additionally they tried to add things from the minibar to our bill that we didn't use

4 months ago·Poland·Score: 1/10
Noise from street and neighbors
high
Mentioned 6 times, last 1 month ago
walls are like paper, you hear everything

The walls are like paper, you hear everything from streets and other rooms. Last night we didn't sleep at all, because people were slamming doors and shouting in the middle of the night

6 months ago·Finland·Score: 1/10

Extremely loud, until late at night actually all night hearing tuk-tuks racing through the city with lots of noise. Really a drama at night

11 months ago·Netherlands·Score: 4/10

🙂‍↔️ Avoid if you're...

sensitive to pest issuesprone to respiratory problemsa light sleeperexpecting premium service standards