This is a genuinely luxurious palace hotel with exceptional service and prime location near the Eiffel Tower. However, the hotel's marketing appears to oversell room views—several guests paid premium rates expecting direct Eiffel Tower views only to receive obstructed or no views. Food and beverage pricing is notably steep even by luxury standards, with €13 machine coffee drawing particular criticism. While the property delivers on elegance and service quality, manage expectations around views and budget significantly for dining.
🚩 Red Flags
“I booked a room with a view of the Eifel as per photos shown when you book. Despite paying a very high amount for the room, we had to lean out of the windows to see the Eifel. Thus not as per expectations created by the photos.”
“We booked a room with terrace. The photos showed a view to the Eifel Tower and the terraces looked big in the photos. We received a room without Eifel Tower view and the terrace was quite small.”
“We paid for the most expensive room in the hotel where they offered a view of the tower from the room's balcony, but it wasn't like that, we had to go up to the hotel's rooftop to see it as offered in the reservation”
“Hotel advertised to have a window view of the Eiffel Tower but only a few top suites have this feature and not ours.”
“€13 for a machine coffee… Not even a barista coffee. When converted to Australian dollars that's bloody ridiculous for a coffee in which all I need to do is press the button.”
“The rooms are absolutely overpriced and every little thing costs extra. Also ridiculous prices for the minibar items.”
“In room dining is not 5 star quality and vastly overpriced”
“The add ons they did when you had room service and excursions were far more expensive from the hotel, also when they booked you taxis they were double the price than the same taxis”
“The price is CRAZY!”
“The price is certainly at the level of comfort (1800 €) but the room size is quite modest (37 square meters) for this price.”
“The breakfast was not to our expectation.There was not much choice.”
“The general breakfast was small with few options.”
“Breakfast item is poor”