While recent reviews are overwhelmingly positive praising cleanliness and service, there was a confirmed bed bug case in December 2023 that management reportedly ignored. One recent cockroach sighting suggests occasional pest issues may persist.
🚩 Red Flags
“Bed bugs and the staff completely ignoring it when I called them to let them know. I had just arrived in Bangkok from home and so that was the only bed I slept on. Had an early start on departure and noticed the bites on my legs in the taxi. Have never had bed bugs before but it looked like it when I checked online and I got a confirmation from a medic later. Called the hotel to let them know so they could make sure it got dealt with. They promised to send me an email about it but they never even bothered to respond”
“Stayed on the second floor for the first night and the room was facing a street so could hear noises/motorcycles, etc. all through the night and had a hard time falling asleep”
“The fact that the rooms that face the roadside are single glazed. The noise from the outside is very distracting”
“we killed a cockroach in our bathroom, but it's ok, considering everything can happen”
“Breakfast is below standard. Hotel provide set breakfast for guest to choose from. The food isn't tasty”
“Breakfast buffet is very minimal”