Multiple guests have encountered cockroaches crawling from toilets and around rooms, with the problem persisting even after room changes. Combined with aging infrastructure and cleanliness complaints, this represents a serious health concern.
🚩 Red Flags
“The room was full of cockroaches and they were walking on my baby's bottle. They told me they will ask for a deep clean when I return I only smell spray and I found 2 cockroaches again”
“After settling into my room, I was shocked to discover cockroaches crawling out of the toilet. While the staff arranged a room change, the issue persisted. A few days later, I encountered more cockroaches on the door of the new room”
“Parts of the hotel face the Soi Nana nightclubs and these blast out music until 3am. Even on the 18th floor the noise was stressful and terrible. It is outrageous that the hotel knowingly puts guests facing this area but does not warn them”
“The hotel is in the main tourist area of Bangkok and the area has nightclubs that are loud at night. My room was so noisy I asked to move”
“The whole hotel is like from another century. Really a very dull place to stay. Rooms like from the 1980's and ridiculously small and about as creative as a coffin”
“Hotel very outdated. Room dilapidated, electrical outlets defective, leaking shower, very aging carpet, no coffee table or armchair”
“The place smells like sewage. And mosquitoes and frog sounds are annoying”
“There was a cigarette smell in the room. It was totally unbearable”
“The room smelled moldy and stuffy. The AC made strange noises which was disturbing to sleep”