Multiple guests report black mould requiring hospital visits, persistent sewage odours, and widespread dampness throughout the building. The hotel appears to have fundamental waterproofing and ventilation failures that create health hazards.
🚩 Red Flags
“The room was full of black mold, smelled like dampened carpet. The bathroom looks like it has never been cleaned. Had to go to the hospital the same day we checked in because the black mold made us had allergy reaction.”
“You can smell mould/dampness throughout. we had to ask for another room because the first room smelt like mould. The second room we got also had some mould to grout/silicone to bathroom but wasn't as bad as the first one.”
“The room had strong moldy smell when we entered the room. Also saw a lot of mold on the wall. Seems like there was no normal ventilation.”
“The day before our departure there was an awful sewage odour coming from the ventilation box disturbing our sleep.”
“The room I stayed in for 4 days smelled like sewage and the staff did absolutely nothing to make it better. It was highly overpriced for the quality of room & service provided.”
“We have specifically asked a few times regarding early check in. When we arrived, people at reception didn't care at all. Couldn't even give us water while we were waiting for 4 hours at the reception. Not helpful at all, even pretty rude.”
“No star for Staff (2 Male staff at the reception) very bad attitude with no smile, I have asked some questions about hotel facilities but got BIG NO answer”
“Room: no sound proofing, wall too thin. You can hear the guest talking from another room. We couldn't sleep until 3AM because we can literally hear the noise from another room every time they will use the toilet, shower and the people walking in the hall.”
“The walls were thin; I could hear footsteps and doors opening until late at night.”