Multiple guests report filthy conditions including mouldy shower heads, urine-soaked bathrooms, dirty linens, and pest issues. One guest had €200 stolen during housekeeping. The hotel appears to have systemic cleanliness and security problems.
🚩 Red Flags
“During my stay at this hotel, 200 € cash was stolen from my room. The theft could only have happened during room cleaning, as no one else had access at any other time. This hotel is absolutely not trustworthy for me”
“The room: floor was sticky, bedsheets, towel, dining chairs, sofa all with visible dirty stains, shower head with mould, the toilet bowl area reeked of urine (the most disgusting part)”
“In the rooms it was dirty, photos did not reflect the standard we found upon arrival. Hotel is neglected, dirty”
“The cleanliness needs to be reviewed. Stained sheets, walls also very disappointed for the price in Thailand. Noisy room even on the highest floor”
“shower head with mould, the toilet bowl area reeked of urine (the most disgusting part)”
“you could see some little mold in the shower ceiling. But thats normal for thai hotels, its in every hotel i have ever been”
“there were bugs in our room that the reception didn't care about until we asked twice to have the room cleaned, returned after eating dinner out and there were still bugs in the room so we asked to change rooms”
“housefly hovering around the food. My daughter aptly remarked, 'Even the hostels I have been to have better cleanliness standard than this!'”
“The 3rd elevator is permanently out of order. Sometimes you wait up to 5 minutes to get up or down. It's a high-rise and I don't want to walk to the 33rd floor”
“Only 2 elevators working, very long wait”
“One of the lifts was out of order for our whole stay, which led to overcrowding and longer waiting times on the other lifts”
“Towels are very old and broken, furthermore the cleaning of bedding and towels leaves much to be desired, everything smells musty and old. Rooms are run-down, old, damaged”
“The hotel felt in need of redecoration, was not particularly luxurious and felt worn and a bit dated. The swimming pool could have been cleaner”
“Rooms require refreshing. Only two slow elevators, which is really annoying. You spend a lot of time waiting”