A sub-threshold isolated incident was flagged but does not meet the pattern required for a Do Not Stay verdict. With a 9.2/10 platform rating, this hotel's overall track record remains strong.
🚩 Red Flags
“On the third night of our stay, my girlfriend was bitten by BED BUGS while sleeping in our room! She had a large bites, and developed a rash on her stomach. We went to an urgent care facility where the doctor diagnosed the bites and rash having been caused by BED BUGS! We have photos of the BED BUGS and the blood stains on the sheets and bed cover they excrete.”
“The resort was quick to help us move rooms as the one which was initially given to us had a very pungent mildew smell.”
“The property is stunning, however given the hotel is switching over to the Ritz, my main comment on the rooms would be to get rid of the carpet. It's filthy and makes the rooms stink! We had to sleep with the door open because the smell in the room, which is due to the old, damp carpet is unbelievable”
“The room was smelly during all our stay, upon our arrival as well.”