This hotel has serious structural problems that make it unsuitable for guests. Multiple reports of bar noise until 3AM, confirmed bedbugs, dirty bedding with blood stains, and theft from rooms create genuine safety and health risks. The extremely cramped rooms (some as small as 9 square meters) with concrete pillars and frequent AC failures compound these critical issues into an unacceptable experience.
🚩 Red Flags
“Bed bugs!!!”
“They robbed us in the room”
“Another guest had a harrods bag stolen from his room (they stated he put it in the bin and the bins have been taken . Who throws a harrods bag in the bin all wrapped in bows for christmas ?”
“The room was an inside room with a cement pillar with 3-foot diameter in the middle of the room that I could not move around without doing gymnastics”
“The room measured at most 9 square meters! I understand that you need to maximize spaces to get more rooms out... and if a fire breaks out? People die like rats!”
“The room was like a prison cell and for more than 200 £!!!”
“There were stains of various kinds on the walls. There were red stains on the bed and brown dirt on the pillow”
“Blood on the towels”
“There were also black marks all over the bed that were worrying”
“Asked for sheets to be changed on second day as everything seemed to be damp. Denied as they only change sheets every two days”
“Because they are very small it was important to have air conditioning which wasn't working while I stayed there”
“The air-conditioning unit had broken in our room and was only pushing out hot air. Our room temperature was stuck on 90degs which in turn kept us awake all night”
“The temperature of the room was unbearable. The air con wasn't working so meant we hardly slept”
“Room 005 was next to the bar and there was noise (very loud obnoxious guests and plates smashing together/being washed) until 3am which I could hear very clearly from the room. I couldn't get to sleep until 3:15am”
“The staff also decided to leave the bar door open right opposite my room so it was unbearably noisy. Despite phoning up 3 times (1 at 1:15am, another at 1:30am and a final call at 2:00am)”