While many love the modern style and location, there are concerning patterns of poor communication from management and inconsistent cleaning standards. Some guests report difficulty reaching staff and dirty conditions upon arrival.
🚩 Red Flags
“It was a scam and there were no instructions into the hotel and no one there to check me in, the phone number they provide isn't connected, i had to drive back home.”
“I messaged, called, emailed multiple times in the week leading up to the stay. I received NO responses from the property. I contacted Booking help line and even they received no response.”
“No contact before arrival for access codes and owner not answering phone. We never saw them for entire stay.”
“The absolute dirtiness of the flat was outrageous: i have taken pics of the vile carpet under the bed which was white with dust, hair and had not been properly vacuumed in ages. Similarly, the window sills inside where white with dust.”
“Standard of cleanliness. Between seats of sofa were food particles. In ensuite human hair on floor. Shower floor not mopped inside or outside.”
“The only other negative was the toilet wasn't clean and I got a surprise when I lifted the lid if you know what I mean.”
“Beware if booking through bookings.com the owners get to pick and choose what room you get, they put all the fancy balcony view rooms in the description of what you think you're buying and then they surprise you on the day with 'you're on the ground level with garden view'”
“The sink in the bathroom is a handwash basin. The basic toilet brush sticks out and does not scream of comfort as you can see from the pics.”
“The bathroom sink was so small it was hard not to splash water everywhere.”