Multiple guests report severe sewage smells making bathrooms unusable, with cockroaches found in rooms and even the kettle. These health hazards create unsanitary conditions that staff solutions like air fresheners cannot adequately address.
🚩 Red Flags
“As soon as I opened the door, there was a big cockroach crawling on the ground. After reporting, I couldn't get a quick response. I went to the counter to ask and they said there were no rooms available.”
“Later when I wanted to use the hot water kettle to boil hot water, there were small cockroaches inside. The floor dirt was also not cleaned properly.”
“Poor cleanliness, there are cockroaches”
“An awful sewage smell made the stay a nightmare! For whatever reason the bathroom door doesn't have a doorknob and can't be closed properly. At least by closing the door you could potentially reduce the smell propagating.”
“Unbelievably horrible disgusting smell from the sewer in the bathroom. It doesn't go away, it is not drowned out by any other smells, it just gets stronger every day. The smell is so bad that it is impossible to be in the bathroom.”
“The toilet in rooms 404, 405 really stinks to the extreme, feels like a toilet drain problem, the degree of being woken up by the smell in the middle of the night. After reporting, the boss also changed our room to the front building and there was no such problem at all.”
“The walls are like cardboard and you can hear everything from the street, as if you were sleeping outside. There is a road not far from the hotel. You will constantly listen to the cars passing by.”
“Poor soundproofing”
“Sound insulation is slightly poor, if you are a very light sleeper, you may suffer more. On our first night, I don't know what the next room was busy with, going in and out of the room all night.”
“The duplex bathroom has dry and wet separation, but water still leaks to the outside floor, causing the outside wooden floor to separate, but it still does not affect the overall comfort.”
“When you shower, the door outside gets flooded.”
“There is a gap under the bathroom door, when you shower the outside of the door gets flooded.”
“On our 5th night, we experienced multiple blackouts due to a circuit breaker issue that keeps tripping in our room but the staff handled it well and offered to book us a new hotel FOC.”
“The circuit breaker tripped several times.”
“TV channels had no reception, not all sockets work, the staff did their bare minimum and was definitely not intrusive.”