Zensation The Residence

Zensation The Residence

Bangkok Province, Thailand

View on Booking.com
Do Not Stay
Confirmed mould and pest issues
25%
Low confidence.
Based on 203 detailed reviews.
Score-only reviews are excluded.

Multiple guests report mould around bathtubs and bugs in rooms, creating health concerns. The bathroom design causes flooding, and management practices around deposits are predatory.

🚩 Red Flags

Mould in bathrooms
critical
Mentioned 2 times, last 8 months ago
“there is mould around the bath”

“The shower head is over the bath and floods the whole floor and there is mould around the bath”

10 months ago·Australia·Score: 3/10

“bathroom had mould and a strong sewage smell, which made the stay somewhat unpleasant”

8 months ago·Austria·Score: 9/10
Sewage smell from drains
critical
Mentioned 3 times, last 8 months ago
“strong sewage smell”

“bathroom had mould and a strong sewage smell, which made the stay somewhat unpleasant”

8 months ago·Austria·Score: 9/10

“drainage pipes also have a smell”

8 months ago·Taiwan·Score: 8/10

“there was a very strong smell in the room that made me nauseous”

9 months ago·Latvia·Score: 7/10
Bugs/pests in rooms
critical
Mentioned 2 times, last 8 months ago
“we had bugs in the room”

“Rooms were too small and we had bugs in the room”

1 year ago·Israel·Score: 5/10

“7th floor SPA had many bugs floating, couldn't bring myself to enter”

8 months ago·Japan·Score: 6/10
Street noise
high
Mentioned 15 times, last 7 months ago
“very loud at night from the street”

“unfortunately it was very loud at night as the hotel is on a street”

8 months ago·Austria·Score: 9/10

“difficult to sleep due to the active street right under the window”

9 months ago·Latvia·Score: 7/10
Bathroom flooding from poor design
high
Mentioned 8 times, last 8 months ago
“floods the whole floor”

“The shower head is over the bath and floods the whole floor”

10 months ago·Australia·Score: 3/10

“no shower curtain, nothing to prevent water from soaking the entire washroom”

1 year ago·Canada·Score: 1/10
Aggressive deposit and charging policies
high
Mentioned 4 times, last 10 months ago
“tried to charge for small mark on towel”

“morning staff tried to charge me extra for a small mark on the towel. This was a white towel, which naturally gets marks through normal use”

10 months ago·Australia·Score: 2/10

“their business model seems to be built on taking deposits and identifying any possible way to charge. If a spec of dirt is found they expect you must be charged”

1 year ago·Canada·Score: 1/10

🙂‍↔️ Avoid if you're...

sensitive to mould or allergensa light sleeperexpecting luxury for the priceuncomfortable with aggressive billing practices