Zensation The Residence

Zensation The Residence

Bangkok Province, Thailand

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Do Not Stay
Confirmed mould and pest issues
25%
Low confidence.
Based on 203 detailed reviews.
Score-only reviews are excluded.

Multiple guests report mould around bathtubs and bugs in rooms, creating health concerns. The bathroom design causes flooding, and management practices around deposits are predatory.

🚩 Red Flags

Mould in bathrooms
critical
Mentioned 2 times, last 4 months ago
there is mould around the bath

The shower head is over the bath and floods the whole floor and there is mould around the bath

6 months ago·Australia·Score: 3/10

bathroom had mould and a strong sewage smell, which made the stay somewhat unpleasant

4 months ago·Austria·Score: 9/10
Sewage smell from drains
critical
Mentioned 3 times, last 4 months ago
strong sewage smell

bathroom had mould and a strong sewage smell, which made the stay somewhat unpleasant

4 months ago·Austria·Score: 9/10

drainage pipes also have a smell

4 months ago·Taiwan·Score: 8/10

there was a very strong smell in the room that made me nauseous

5 months ago·Latvia·Score: 7/10
Bugs/pests in rooms
critical
Mentioned 2 times, last 4 months ago
we had bugs in the room

Rooms were too small and we had bugs in the room

1 year ago·Israel·Score: 5/10

7th floor SPA had many bugs floating, couldn't bring myself to enter

4 months ago·Japan·Score: 6/10
Street noise
high
Mentioned 15 times, last 3 months ago
very loud at night from the street

unfortunately it was very loud at night as the hotel is on a street

4 months ago·Austria·Score: 9/10

difficult to sleep due to the active street right under the window

5 months ago·Latvia·Score: 7/10
Bathroom flooding from poor design
high
Mentioned 8 times, last 4 months ago
floods the whole floor

The shower head is over the bath and floods the whole floor

6 months ago·Australia·Score: 3/10

no shower curtain, nothing to prevent water from soaking the entire washroom

9 months ago·Canada·Score: 1/10
Aggressive deposit and charging policies
high
Mentioned 4 times, last 6 months ago
tried to charge for small mark on towel

morning staff tried to charge me extra for a small mark on the towel. This was a white towel, which naturally gets marks through normal use

6 months ago·Australia·Score: 2/10

their business model seems to be built on taking deposits and identifying any possible way to charge. If a spec of dirt is found they expect you must be charged

9 months ago·Canada·Score: 1/10

🙂‍↔️ Avoid if you're...

sensitive to mould or allergensa light sleeperexpecting luxury for the priceuncomfortable with aggressive billing practices